Archive for the ‘Media Releases’ Category

Nanaimo Innkeeper Receives Annual Hospitality Award

Friday, November 1st, 2013

MediaRelease 2013 MT award

Parksville, BC – The BC Bed & Breakfast Innkeepers Guild recognized Nanaimo innkeeper Gordie Robinson with its highest honor at their conference and annual general meeting in Victoria this week. The Moyra Turner Hospitality Award has been awarded annually since 2002 and recognizes the member innkeeper who best exhibits hospitality, and who best promotes the concept of hospitality. Nominations for the Moyra Turner Hospitality Award require affirmation of exemplary hospitality by guests or other Guild members.

Gordie Robinson, along with wife Janice, has owned and operated Long Lake Waterfront Bed & Breakfast for 6 years.  After retiring from a 34 year career with Shaw Cable, Gordie realized he wanted to stay busy and active.  When they found a Bed & Breakfast for sale on Long Lake, they dove right in, into the B&B business that is, and are enjoying a second successful career welcoming guests from all around the world.  Aside from running the B&B, Gordie’s other passion sees him out on the waters around Nanaimo as a Coxswain with the Royal Canadian Marine Search and Rescue.  He feels that giving back to the community in keeping the public safe on the water, and being on the water, is a perfect balance in his life.

Nanaimo innkeeper receives annual Bed & Breakfast hospitality award

Nanaimo innkeeper receives annual Bed & Breakfast hospitality award

Long Lake Waterfront Bed & Breakfast is a private luxury retreat at the end of the road on Ferntree Place, and provides 3 spacious self-contained waterfront suites.   A delicious full breakfast is served in the upstairs lounge each morning.  Gordie and Janice are not new to receiving awards, as Long Lake Waterfront B&B received a 2012 Travelers’ Choice award from TripAdvisor, and a 2013 Certificate of Excellence, which puts the B&B in the top-performing 10% of all businesses worldwide on Trip Advisor.

This is the second time Nanaimo innkeepers have been awarded the Moyra Turner Hospitality award, as Flying Cloud Bed & Breakfast innkeepers Vivian and Neil Reinhart were recipients of this award in 2010, and the fifth time that the award has resided with Vancouver Island innkeepers.

Join our 100+ members throughout BC in congratulating Gordie Robinson on his continued excellence in the hospitality industry, and find Long Lake Waterfront B&B at the end of the road for your next accommodation needs in Nanaimo BC.

About the BC Bed & Breakfast Innkeepers Guild:

The British Columbia Bed & Breakfast Innkeepers Guild is a province wide professional Association of B&B innkeepers formed for education, marketing and representation purposes.  Our members are independent B&B innkeepers of British Columbia, Canada who must adhere to the standards of our quality assurance program with regards to guests’ comfort and security.  Look for our members and our signs around the province.  For more information, please visit  To learn more, please contact Past President Ingrid Vermegen,

Cowichan Valley innkeeper recipient of B&B Hospitality award

Tuesday, December 4th, 2012

Moyra Turner Hospitality AwardVancouver, BC – Cowichan Valley BC Innkeeper Ingrid Vermegen was awarded the BC Bed & Breakfasts Innkeepers Guild highest honor for excellence in hospitality at the 2012 Annual General Meeting. The Moyra Turner Hospitality Award recognizes the member innkeeper who best exhibits hospitality, and who best promotes the concept of hospitality. Nominations for the Moyra Turner Hospitality Award require affirmation of exemplary hospitality by guests or other Guild members.

Ingrid Vermegen is the innkeeper and owner of Cobble House Bed & Breakfast on beautiful Vancouver Island. Ingrid brings a combined total of over 25 years in the B&B industry, currently running her Cobble Hill B&B for 19 years, and before that, running a successful small B&B in Richmond for 6 years. Not only a committed and influential member of the bed and breakfast industry, Ingrid has been a committed and integral member to the BC Innkeepers Guild as a board member for over 12 years.

Cobble House Bed & Breakfast is located in the heart of Vancouver Island’s Wine Region. Nestled among beautiful green forests, along a bubbling blue creek, lose yourself in the peaceful serenity of the inn and spot local wildlife including deer and owls. Indulge in a delicious full breakfast each morning, then visit local wineries, artisans and attractions.

Join us in congratulating Ingrid Vermegen on her continued excellence in the hospitality industry, and experience it for yourself by joining her at Cobble House Bed & Breakfast.

Three BC B&B Innkeepers Guild members among the top 10 B&Bs in Canada

Tuesday, December 4th, 2012

Top Ten Canadian B&B'sVancouver, BC – Three British Columbia owned and operated Bed and Breakfasts -­‐ all members of the BC Bed & Breakfast Innkeepers Guild -­‐ were recently selected among the Top 10 Best Bed & Breakfasts in Canada. ‘Abbeymore Manor’, ‘A Touch of English B&B’ and ‘Binners’ B&B’ were added to the prestigious list of Top Bed and Breakfasts. The premier B&B directory ‘’ selects and awards the top B&Bs in Canada, the US and Internationally every year based on qualitative and quantitative traveller reviews online.

Abbeymoore Manor
Located in the historic Rockland area of beautiful Victoria, BC, Innkeepers Ian, Anne & Michelle of Abbeymore Manor offer guests pampered luxury in this Edwardian style, five+ room mansion, located near many of Victoria’s historical and artistic visitor attractions, including Craigdarroch Castle and the Victoria Art Gallery. For more information and to reserve, visit The Abbeymoore Manor on BC’s Best B&Bs.

A Touch of English B&B
English hospitality, meets Mediterranean feel in the heart of the Okanagan Valley. Innkeepers Clare & Kelly welcome guests with a traditional English tea, in a beautifully appointed four room villa-­‐style B&B overlooking Kelowna. Enjoy the best of Okanagan’s wine in a traditional Mediterranean villa. Pamper yourself and book your luxurious room today by visiting A Touch of English B&B on BC’s Best B&Bs.

Binners’ B&B
Located a block from the Oceanside along breathtaking Dallas Road in Victoria, BC, Binners’ B&B is a calming and contemporary oasis. Innkeepers Binners & Edward pride themselves on their green initiatives and concierge services in assisting in planning activities before you visit. Experience the consistently award-­‐winning Binners’ B&B by visiting Binners’ B&B on BC’s Best B&Bs.

Congratulations to the three BC winners and the rest of the award recipients for 2012. We encourage you to review and visit all of our members’ accommodation and be Rest Assured with the BC Bed & Breakfast Innkeepers Guild.

BC Innkeepers Guild to honor Vets with free rooms for Remembrance Day

Thursday, October 6th, 2011

Remembrance DayPARKSVILLE, BRITISH COLUMBIA, October 2011 —

The BC Bed & Breakfast Innkeepers Guild will join hundreds of inns and bed & breakfasts throughout the U.S. and Canada in honouring active and retired veterans with free rooms in recognition of Remembrance Day. In a campaign called B&Bs for Vets, members of the BC Innkeepers Guild will join inns and B&Bs in opening their doors with complimentary stays for vets on November 10, 2011 so they can wake up on Remembrance Day to a wonderful breakfast after a great night’s sleep in a B&B. Members of the BC Innkeepers Guild who are participating in this campaign will offer at least one free room to any active-duty or retired member of the armed forces and their partner for the night of November 10th. Some inns and B* may offer additional nights at discounted rates.

“BC innkeepers are proud to offer complimentary accommodation to our veterans on the night before their special day – Remembrance Day. Participating members will use this opportunity to nurture those who have protected us, with our well known hospitality, care and fine breakfasts. It is our chance to thank veterans on a personal level for what they have done on our behalf.” says Guild President Evan Penner.

The B&Bs for Vets program started in 2008 when innkeepers in West Virginia opened their doors to veterans in honor of Veterans Day. The program grew in popularity among innkeepers, and last year more than 900 inns in the US and Canada participated by offering free rooms to vets. This year, the Professional Association of Innkeepers International will coordinate the overall B&Bs for Vets program as a way to help veterans learn about today’s B&B experience, while the BC Bed & Breakfast Innkeepers Guild will also separately coordinate participation by members of the Guild.

Veterans interested in reserving a room on November 10 are asked to visit, click on the B&Bs for Vets logo to view participating B&Bs, and then call or e-mail the Bed & Breakfast of their choice to make a reservation. Proof of military service will be requested.

Moyra Turner 2010 Recipients – Nanaimo Bed & Breakfast

Wednesday, November 10th, 2010

Moyra Turner Hospitality AwardNanaimo Bed & Breakfast is awarded top hospitality award in Kelowna at annual B.C. Bed and Breakfast Innkeepers Guild’s conference.

Neil and Vivian Reinhart of the Flying Cloud Bed and Breakfast were awarded the Moyra Turner Hospitality Award for personifying the highest standards of innkeeping hospitality. They have operated the Flying Cloud for seven years in the Hammond Bay area and have greeted hundreds of guests from all over the world. Neil and Vivian are active promoters of Nanaimo and its surrounding area through Tourism Nanaimo and Tourism BC.

Vivian – graduated 1971 with a degree in Home Economics with a textile and design major from UBC. Employed by Peter Garrett of Total Look Interiors working there until 1974. Vivian joined the airlines for a couple of years of travelling. That couple of years turned into 27 years while doing design consulting on the side. Vivian met Neil in 1996 while living in Kelowna and was lured to Vancouver Island after their marriage in 2000.

Neil – background in marketing with Scott Paper while living in Vancouver (raised and educated in Edmonton). Moved to Vancouver Island around 1967 where he and former wife raised two sons and opened three restaurants – the last of which was sold in 2002. After his marriage to Vivian in 2000 and they bought their dream home in 2002 where Neil and Vivian planned to share their beautiful location with guests from around the world. Ingrid, Viv & Neil Reinhart

Both Neil and Vivian have been surprised and delighted with how enjoyable it has been to greet guests – a league of nations at the breakfast table some mornings and other times hosting friends and relatives of neighbors that have not the space to provide accommodations in their own homes. Vivians background in the customer service as well as first class flight attendant training and Neils restaurant plus marketing background has been invaluable in their present vocation. Their 5 year plan is now in it’s 8th year and they plan to continue as long as the Flying Cloud keeps its lofty place above Departure Bay.

The Reinhart’s are a part of a dedicated group of fellow B.C. Bed & Breakfast Innkeepers Guild members in Nanimo who hosted the annual B&B conference in Nanaimo for 2009. They brought over 100 delegates to Nanaimo for 4 days. The Nanaimo Guild members exemplify the goal of exceptional hospitality while promoting the city of Nanaimo and supporting its restaurants, theaters, art galleries, shops, parks and tourist activities. For a list of all the Guild members in Nanaimo and surrounding areas please go to

The B.C. Bed & Breakfast Guild awards the Moyra Turner Award to those members who best personify the highest standards of innkeeping hospitality. Moyra Turner was a much loved and respected member of the guild, who gave effortlessly to her guests and fellow members. Never seeing the glass half-empty, she was a caregiver who lived to please those around her. Moyra passed away from cancer in 1999, but will live forever in our hearts.

BC Innkeepers Guild launches Mobile Ready Website

Thursday, May 27th, 2010

Cutting Edge - Mobile B&B AppCutting Edge: The B&B App is launched.

In the world of Bed and Breakfast in Canada, the BC Bed & Breakfast Innkeepers Guild has just shot ahead. The Guild is the first Canadian B&B association to launch a first fully mobile version of the guild’s website. Features of the new site include: – Auto detecting of mobile users – Find a B&B by city, region or special – Uber-fast loading – View details on members listings with photos and descriptions, phone numbers, google maps, directions, website link and availability link. You no longer need your travel books to find a B&B in the province of BC. With access to over 200 B&Bs in all areas of the province,the BC B&B Innkeepers Guild mobile

version is the best possible traveling tool. The mobile version is like an app you don’t have to pay for. It will detect that a smart phone is accessing the website and will download our mini version for the smaller device. All our members listings are there with all the contact information and maps needed to find them. Since you already have the phone, you can call or check on-line for reservations at our member B&Bs. This will work well for our last minute customers as well as the customer doing a little daydreaming before the vacation. Rest Assured with BC Bed & Breakfast Innkeepers

Two Eagles Lodge wins BC Better Business 2010 Torch Award

Friday, May 21st, 2010

Better Business 2010 Torch AwardBC Innkeepers have been recognized and awarded again. The BBB 2010 Torch Award!

In brief: ‘Two Eagles Bed and Breakfast’ in Union Bay has won the Vancouver Island Better Business Bureau’s award in the hospitality category:

The Better Business Bureau of Vancouver Island (BBB) celebrated the ethical achievements of Vancouver Island businesses at the 2010 Torch Awards Gala celebration on May 14, 2010 at 6:00 p.m. in the Ballroom at the Westin Bear Mountain Victoria Golf Resort & Spa.

Each year the BBB recognizes and celebrates regional businesses that demonstrate excellent marketplace ethics and business standards. Customers nominate companies that they believe have gone above and beyond in their commitment to being fair, honest and reliable. This year the BBB received hundreds of customer nominations for 138 different businesses. In the hospitality category this year’s award went to Two Eagles Bed and Breakfast took the 2010 Torch Award in the hospitality category.

More about the award:
More about the Recipients:

Trip Advisor Award Winners

Friday, March 5th, 2010

Trip Advisor Award WinnersThe BC Innkeepers Guild proudly announces that two of its 200 members have been included in the top 10 B&Bs in Canada and one of these bright stars is Number 2 in the World according to the recently announced “2010 TripAdvisor® Travelers’ Choice Award”.
Ranking Number 9 in Canada is ThistleDown House in North Vancouver, British Columbia and Number 1 in Canada and Number 2 in the world is Abbeymoore Manor in Victoria, British Columbia Canada.
The BC Innkeepers Guild is noted for its high standards and are representative of 20% of all Bed and Breakfast in the province. The Guild started in the early 1990’s as a way to connect bed and breakfast operators, to create some synergy amongst its members and provide a minimum standard for membership. By the late 1990’s the provincial government recognized the Guild as the spokesman for the industry within the province. Each year the confidence in our performance as tourism operators and local ambassadors has meant that our membership is growing. The fledgling industry of less than 20 years ago has turned into a favourite travel partner for tourists visiting the province of British Columbia.
Each year the Guild recognizes the individual who has consistently offered excellence in hospitality. Both ThistleDown House and Abbeymoore Manor have been recipients of the Moyra Turner Hospitality Award. It would seem our efforts to find the member with the greatest hospitality skills has been right on the money as this is the first year TripAdvisor has included Bed and Breakfasts in their annual award.

BC Bed & Breakfast Innkeepers Guild Recognizes Outstanding Hospitality

Thursday, November 5th, 2009

Moyra Turner Hospitality AwardNanaimo, B.C. (November 1, 2009) – BC Bed & Breakfast Innkeepers Guild recognizes
Julie & Peter Griffiths of Arbor B & B in Prince George, BC as this year’s recipient of the Moyra Turner Hospitality Award.

Local B&B Innkeepers Vivian and Neil Reinhart of Flying Cloud B&B were finalists for the award, which is given for continuing hospitality.

100 bed and breakfast innkeepers gathered last week in Nanaimo for their AGM and annual conference and recognized Julie and Peter Griffiths of Arbor B & B in Prince George as this year’s recipients of the Moyra Turner Hospitality Award.

Moyra Turner, a Vancouver innkeeper and founding member of the BC Innkeepers Guild, passed away in 1999, and is remembered annually as this award is given to innkeepers who exemplify her exceptional hospitality to guests and tireless efforts on behalf of the bed and breakfast industry in B.C.

A committee of Nanaimo bed & breakfast innkeepers hosted this year’s conference Triumph over Turbulent Times focusing on consumer trends and successful strategies in the travel industry today. The conference was heralded as an enormous success by current and aspiring innkeepers alike. Nanaimo’s mayor John Ruttan was in attendance to greet delegates from all parts of B.C. as well as Manitoba and Washington State.